CAG_2012_CROWNAutoGroup_LOGO_Metallic

 

Dilawri’s Crown Auto Group is one of Winnipeg’s largest groups of Automotive retailers.

With over 400 employees, we have consistently adhered to a number of unwritten, common sense and value-driven principles that have provided the framework for our organization’s philosophy – TEAM BEATS WITH ONE HEART.

Terms such as honesty, integrity and customer focused best describe our team members and our way of doing business.


 
Ashok Dilawri, Owner
The Dilawri Group Team

What can you bring to us?

  • An entrepreneurial spirit and a desire to succeed
  • Self-motivation and a passion for customer service
  • Sensitivity toward customers and a strong interest in exceeding expectations
  • Respect, honesty and integrity

What can we offer you?

  • Career advancement based on performance (internal promotions within the Group)
  • Unlimited income potential and comprehensive benefits package
  • Extraordinary in-house and factory training
  • A respectful and challenging workplace
  • An environment to excel in every aspect of your professional and personal life
  • Named as a Best Small/Medium Employer in Canada for 2015
  • For Six years now, named as one of  Canada’s 50 Best Managed Companies.

Set Your Career in Motion

Dilawri’s Crown Auto Group is one of Manitoba’s premier auto retail destination. Imagine 7 dealerships, encompassing 5 different manufacturers within the Waverly Automall, North Winnipeg (on McPhillips) and West Portage near the perimeter.

Now add several related businesses, including credit and leasing services, collision repairs, Dilawri’s Crown Auto Group provides one of the greatest breadth of products and services of any dealer group in the province. Another reason why, for nearly 25 years, Winnipeggers considering a career in the auto retail sector choose Dilawri’s Crown Auto Group.

 
The Dilawri Group
The annual Dilawri Group children

An inclusive, positive environment for career growth

Our reputation for honesty, integrity and outstanding customer service is built on mutual respect. Regular team-building exercises and social events create an atmosphere of camaraderie. Furthermore it’s our policy to promote from within. Team Members receive preferential treatment for promotions before the company considers hiring from outside.

 
The Dilawri Group helping Habitat for Humanity
The Dilawri Group at Folklorama

Community Appreciation

For nearly 25 years, Dilawri’s Crown Auto Group has been deeply involved in community events. We support local educators, hire apprentices, summer and co-op students. And we encourage staff to give back to local charities, supporting their efforts in our many businesses.

Join a Winning Team

In a nationwide employee-driven survey run by AON Hewitt, Dilawri’s Crown Automotive Group was named 2015 Best Small and Medium Employer in Canada as well as being awarded for the fifth year in a row, One of Canada’s Best Managed Companies.

The_Dilawri_Group_Logo_2015

 

If you are interested joining a winning team, please click here to apply online.

Our Current Job Openings

  • Automotive Service Advisor - Dilawri's CROWN Auto Group

    Dilawri’s CROWN Auto Group, one of Canada’s Best Managed Companies, is a family owned organization that believes in strong quality, integrity, and teamwork, with a great opportunity for a Service Advisor at locations around the organization.

    The Service Advisor is the primary liaison between the Service Department and its customers. The Service Advisor is responsible for assisting the customers with service and maintenance needs, and assuring the customers’ continued satisfaction with their vehicles and the dealership.

    The Role:

      • Greet customers promptly
      • Obtain customer and vehicle information
      • Review vehicle repair history and verify any needs for recalls
      • Clearly report all vehicle symptoms as described by the customer, using specific descriptions
      • Determine needed maintenance
      • Promote the sales of labour, parts and accessories
      • Prepare a complete and accurate estimate of cost for labour and parts
      • Assure that special orders parts are correct for repairs to vehicle
      • Handle customer inquiries
      • Verify that the final invoice reconciles with the work performed on the R.O
      • Notify all customers by telephone with additional required work and with total charges
      • Explain all completed work and charges to customers when they arrive and attempt to make the next maintenance appointment
      • Oversee delivery of vehicles to the customer after their visit from the cashier
      • Perform other duties as assigned by the Service Manager
      • Update the dealer profile. Perform general customer file maintenance, i.e., address changes, updating personal information
      • Update vehicle maintenance records
    • Support and reinforce various dealership processes as they relate to the One-to-One Service Process

     

    Performance Criteria:

      • Efficiency, accuracy and timeliness of processing paperwork
      • Efficiency and accuracy of processing work orders and balancing daily cash
    • Positive feedback from customers, technicians and the Service Manager

     

    Skill and Effort:

    • Excellent listening and communication skills
    • Technically familiar with automobiles
    • Customer service skill
    • Computer literate

    The Ideal Candidate:

    • Excellent organizational, multi-tasking and time management expertise
    • Good communication and interpersonal skills
    • Customer oriented, polite, courteous

     

    Working Conditions:

    • Routinely manage deadlines
    • Occasionally stand for prolonged periods of time
    • Workspace temperature conditions can vary with seasons
    • Occasionally respond to crisis situations
    • Occasionally manage stressful situations involving upset or impatient people

    If you enjoy working in a fast paced environment under tight deadlines and have experience in assisting customers and providing excellent customer service, then Dilawri’s CROWN Auto Group is looking to add you to the team!

  • Sales Representative - Automax Pre-Owned Supercentre in the Waverly Automall

    Dilawri’s CROWN Auto Group, one of Canada’s 50 Best Managed Companies, is a family owned organization that believes in strong quality, integrity, and teamwork, with a great opportunity for a Sales Representative its Automax Pre-owned Supercentre located in the Waverly Automall.

    If you’re looking to set yourself apart from the rest, and work in a successful organization which is growing, providing opportunities for you, then join Automax and Dilawri’s CROWN Auto Group!

     

    The Role:

    • Examine and analyze actions continually to best manage time and plan more effectively
    • Keep abreast of technological changes in automotive industry including: new products, features, accessories, and the benefits to customers
    • Recognize that business is built on customer satisfaction
    • Identify each client’s vehicle requirements
    • Demonstrate vehicles
    • Deliver vehicles to customers and ensure the customer understands the operating features, warranty conditions and all related documents
    • Maintain an owner follow-up and prospect development to encourage repeat and new business; through dedicated computer system
    • Acquaint customers with service department personnel to emphasize quality and efficiency of dealership operations
    • Prepare reports on all sales activities, including prospecting, follow-ups, sales presentations, new clients, repeat clients, etc.
    • Accurately complete all appropriate paperwork related to sales on a timely manner
    • Attend department meetings
    • Follow company and manufacturer policies, directives and procedures
    • Perform any other duties as required
    • Follow the structured sales process
    • Prospect and deal with existing dealership customers

    The Ideal Candidate:

    • Exceptional communication and interpersonal skills
    • Customer oriented
    • Ambitious, disciplined
    • 1 year of sales experience, preferred.
    • Broad understanding of automotive terminology
    • Valid driver’s licence
    • Salesperson permit an asset
    • Additional language an asset.

     

    If you feel, or know someone who is qualified, please apply with a cover letter and resume. We thank all those that apply, however only those who meet our requirements will be contacted.

  • Automotive Technician- Winnipeg Honda

    Dilawri’s Crown Auto Group, we know service excellence is built on our employees. We recognize that you are a unique individual and understand you value benefits and rewards that provide flexibility, choice and control. After 25 years in the Automotive Business that is why we continue to be one of Canada’s 50 Best Managed Companies as well as one of 2015’s Best Small and Medium Employers.

    We’re looking for an experienced Automotive Technician to join our Winnipeg Honda team and take your career to the next level in a progressive company with state of the art facilities!

    As part of The Dilawri Group you will:

    • Enjoy working in our modern workshops
    • Gain factory training and in-house career development
    • Join a respected family company
    • Have the opportunity to earn a great living

    Responsibilities:

    • Diagnose and perform vehicle maintenance and repairs
    • Inform Service Advisors of vehicle maintenance/repair requirements and assist in the development of an effective customer consultation
    • Inform Tower/Dispatch when repairs are finished and ensure that repair stories are complete, well written and include a properly documented complaint, cause and correction story
    • Check and verify parts before installation
    • Help mentor junior apprentices and coach others to be the best in the field

    The ideal candidate will have:

    • A valid driver’s license with a good driving record
    • A minimum of 2 years’ experience as a Technician
    • In depth knowledge of and background in technical diagnosis and repair as well as electrical systems
    • A/C license as an asset

    You will also:

    • Have great communication skills, written and verbal
    • Face challenges with a can-do attitude
    • Have pride in your work and attention to detail
    • Enjoy a busy but well-structured workshop environment
    • Have strong organizational and prioritization skill with the ability to multi-task
    • Be self-motivated with initiative and work unsupervised

     

    If you feel, or know someone who is qualified, please apply with a cover letter and resume. We thank all those that apply, however only those who meet our requirements will be contacted.

  • Parts Advisor - Dilawri's Crown Auto Group

    Dilawri’s Crown Auto Group, one of Canada’s Best Managed Companies, is a family owned organization that believes in strong quality, integrity, and teamwork, with a great opportunity for an experienced Parts Advisor.

    If you enjoy working in a fast paced environment under tight deadlines and have some experience in assisting customers within a parts department role, then Dilawri’s Crown Auto Group is looking to add you to the team!

    The Role:

    • Process daily parts orders and assist the Parts Manager with weekly stock orders
    • Return unused foreign parts to vendors and ensure dealership receives credits for returned merchandise
    • Discharge returned parts from inventory following receipt of credit
    • Provide necessary information to the Warranty Department to allow prompt filing of parts warranties
    • Approve and forward matched purchase orders and invoices to the Accounting Department on a timely basis
    • File company copies of parts counter invoices
    • Verification of insurance and credit card processing
    • Update parts master files, as required
    • Assist in preparing for scheduled parts inventory
    • Follow all company and manufacturer policies, directives and procedures
    • Other tasks as assigned

    Skill and Effort:

    • Excellent organization and multi-tasking expertise
    • Detail oriented with good analytical aptitude
    • Solid time management and decision making capabilities
    • Strong concentration abilities
    • Effective listening and communication skills
    • Able to manage fast-paced environment

    The Ideal Candidate:

    • High School diploma; post-secondary education in automotive field an asset
    • Experience in Parts
    • Automotive enthusiast, drive and desire to learn about cars
    • Excellent organizational, multi-tasking and time management expertise
    • Good communication and interpersonal skills
    • Customer oriented

    If you feel, or know someone who is qualified, please apply to with a cover letter and resume. We thank all those that apply, however only those who meet our requirements will be contacted.

  • Sales Representatives - Winnipeg Honda

    Dilawri’s Crown Auto Group, one of Canada’s 50 Best Managed Companies, is a family owned organization that believes in strong quality, integrity, and teamwork, with a great opportunity for a Sales Representative at Winnipeg Honda, the #1 Honda Store in Canada located in the Waverly Automall.

    If you’re looking to set yourself apart from the rest, and work in a successful organization which is growing, providing opportunities for you, then join Winnipeg Honda and Dilawri’s Crown Auto Group!

     

    The Role:

    • Examine and analyze actions continually to best manage time and plan more effectively
    • Keep abreast of technological changes in automotive industry including: new products, features, accessories, and the benefits to customers
    • Recognize that business is built on customer satisfaction
    • Identify each client’s vehicle requirements
    • Demonstrate vehicles
    • Deliver vehicles to customers and ensure the customer understands the operating features, warranty conditions and all related documents
    • Maintain an owner follow-up and prospect development to encourage repeat and new business; through dedicated computer system
    • Acquaint customers with service department personnel to emphasize quality and efficiency of dealership operations
    • Prepare reports on all sales activities, including prospecting, follow-ups, sales presentations, new clients, repeat clients, etc.
    • Accurately complete all appropriate paperwork related to sales on a timely manner
    • Attend department meetings
    • Follow company and manufacturer policies, directives and procedures
    • Perform any other duties as required
    • Follow the structured sales process
    • Prospect and deal with existing dealership customers

    The Ideal Candidate:

    • Exceptional communication and interpersonal skills
    • Customer oriented
    • Ambitious, disciplined
    • 1-2 years’ related sales experience, preferred.
    • Broad understanding of automotive terminology
    • Valid driver’s licence
    • Salesperson permit an asset
    • Additional languages an asset.

     

    Want to increase your chances? Provide a 1 to 3 minute video on why you are a successful candidate!

     

    If you feel, or know someone who is qualified, please apply with a cover letter and resume. We thank all those that apply, however only those who meet our requirements will be contacted.

  • Auto Body Painter - WAM Collision Centre

    At Dilawri’s Crown Auto Group, we know service excellence is built on our employees. We recognize that you are a unique individual and understand you value benefits and rewards that provide flexibility, choice and control. Dilawri’s Crown Auto Group offers health benefits such as medical, dental and vision, online and classroom training to help develop your skills, employee discounts, and much more! After 25 years in the Automotive Business that is why we continue to be one of Canada’s 50 Best Managed Companies as well as one of 2013’s Best Small and Medium Employers.

    We’re looking for an Auto Body Painter to join our team at WAM Collision centre and take your career to the next level in a progressive company with state of the art facilities!

    As part of Dilawri’s Crown Auto Group you will:

    • Enjoy working in our modern and efficient workshop
    • Work within our Nissan, Honda, Mazda, Toyota, and Acura Brands to name a few
    • Gain factory training and in-house career development
    • Have the opportunity to earn a great living and grow your career

    The Role:

    • Operates and uses all body shop equipment correctly and safely
    • Maintains tools and ensures that equipment is clean and in good functional condition
    • Maintains all personal protective equipment required for health and safety reasons, and wears it, including a respirator, according to the manufacturer’s recommendations
    • Complies with all laws, regulations and bylaws regarding paints, thinners and other hazardous materials.
    • Works with the other employees to repair and prepare vehicles
    • Assists team members in accomplishing goals.
    • Masks and protects parts which are not to be painted or primed.
    • Mixes paint, according to its technical characteristics.
    • Chooses and mixes the primer, to achieve the desired colour.
    • Paints the surfaces, using a spray gun or brush, as required.
    • Examines the painted surfaces, to check the quality of the work and notes any runs, ripples or unpainted portions.
    • Understands, keeps abreast of and observes federal and provincial regulations and municipal bylaws governing body shop operations and occupational health and safety.

    The ideal candidate will have:

    • Experience with auto body painting and repair
    • Education in the field of auto body
    • Strong attention to detail
    • Experience working in an inter-dependant team and providing guidance

    You will also:

    • Have great communication skills, written and verbal
    • Face challenges with a can-do attitude
    • Have pride in your work and attention to detail
    • Enjoy a busy but well-structured workshop environment
    • Have strong organizational and prioritization skill with the ability to multi-task
    • Be self-motivated with initiative and work unsupervised
    • Be punctual, mature and responsible

     

    If you feel, or know someone who is qualified, please apply with a cover letter and resume. We thank all those that apply, however only those who meet our requirements will be contacted.

  • Paint Prepper/Auto Body Apprentice - Crown Honda on McPhillips

    At Dilawri’s Crown Auto Group, we know service excellence is built on our employees. We recognize that you are a unique individual and understand you value benefits and rewards that provide flexibility, choice and control. Dilawri’s Crown Auto Group offers health benefits such as medical, dental and vision, online and classroom training to help develop your skills, employee discounts, and much more!

    We’re looking for a Paint Prepper or Auto Body Technician to join our team and take your career to the next level in a progressive company with state of the art facilities!

    As part of Dilawri’s Crown Auto Group you will:

    • Enjoy working in our modern and efficient workshop
    • Work within our Nissan, Honda, Mazda, Toyota, and Acura Brands to name a few
    • Gain factory training and in-house career development
    • Join a respected family company
    • Have the opportunity to earn a great living and grow your career

    The Role:

    • Operates and uses all body shop equipment correctly and safely
    • Maintains tools and ensures that equipment is clean and in good functional condition
    • Sees to the cleanliness of the work space
    • Maintains all personal protective equipment required for health and safety reasons, and wears it, including a respirator, according to the manufacturer’s recommendations
    • Complies with all laws, regulations and bylaws regarding paints, thinners and other hazardous materials.
    • Works with the other employees to repair and prepare vehicles
    • Assists team members in accomplishing goals

    The ideal candidate will have:

    • Automotive aptitude
    • Experience with auto body repair and familiarity with paint and paint processes
    • Education in the field of auto body

    You will also:

    • Have great communication skills, written and verbal
    • Face challenges with a can-do attitude
    • Have pride in your work and attention to detail
    • Enjoy a busy but well-structured workshop environment
    • Have strong organizational and prioritization skill with the ability to multi-task
    • Be self-motivated with initiative and work unsupervised
    • Be punctual and mature

     

    If you feel, or know someone who is qualified, please apply with a cover letter and resume. We thank all those that apply, however only those who meet our requirements will be contacted.

  • Sales Representative - Mazda on Portage Avenue

    The Dilawri Group, one of Canada’s Best Managed Companies, is a family owned organization that believes in strong quality, integrity, and teamwork, with a great opportunity for Sales Representatives at its Crown Mazda location on Portage Avenue.

    Crown Mazda is a big city dealership, with a small town feel. We love our customers and providing an intimate customer experience is what we thrive on. If you are an enthusiastic and ambitious individual, looking for a career with no limits, then this is the position for you!

    Successful salespeople are outgoing, energetic and driven. Ideal candidates have customer service experience, namely in the automotive industry, retail sales or service industry. Knowledge of vehicles an asset, as is previous dealership experience.

    The Dilawri Group offers industry competitive wages, extensive world-class salesperson training and benefits, all wrapped up in a positive work environment!

    Join our Crown Mazda team today!

    If you feel, or know someone who is qualified, please apply with a cover letter and resume. We thank all those that apply, however only those who meet our requirements will be contacted.