CAG_2012_CROWNAutoGroup_LOGO_Metallic

 

 

 
Ashok Dilawri, Owner
The Dilawri Group Team

What can you bring to us?

  • An entrepreneurial spirit and a desire to succeed
  • Self-motivation and a passion for customer service
  • Sensitivity toward customers and a strong interest in exceeding expectations
  • Respect, honesty and integrity

What can we offer you?

  • Career advancement based on performance (internal promotions within the Group)
  • Unlimited income potential and comprehensive benefits package
  • Extraordinary in-house and factory training
  • A respectful and challenging workplace
  • An environment to excel in every aspect of your professional and personal life
  • Named as a Aon Hewitt Platinum level Best Employer in Canada for 2016
  • For Six years now, named as one of  Canada’s 50 Best Managed Companies.

Set Your Career in Motion

Dilawri’s Crown Auto Group is one of Manitoba’s premier auto retail destination. Imagine 7 dealerships, encompassing 5 different manufacturers within the Waverly Automall, North Winnipeg (on McPhillips) and West Portage near the perimeter.

Now add several related businesses, including credit and leasing services, collision repairs, Dilawri’s Crown Auto Group provides one of the greatest breadth of products and services of any dealer group in the province. Another reason why, for nearly 30 years, Winnipeggers considering a career in the auto retail sector choose Dilawri’s Crown Auto Group.

 
The Dilawri Group
The annual Dilawri Group children

An inclusive, positive environment for career growth

Our reputation for honesty, integrity and outstanding customer service is built on mutual respect. Regular team-building exercises and social events create an atmosphere of camaraderie. Furthermore it’s our policy to promote from within. Team Members receive preferential treatment for promotions before the company considers hiring from outside.

 
The Dilawri Group helping Habitat for Humanity
The Dilawri Group at Folklorama

Community Appreciation

For nearly 30 years, Dilawri’s Crown Auto Group has been deeply involved in community events. We support local educators, hire apprentices, summer and co-op students. And we encourage staff to give back to local charities, supporting their efforts in our many businesses.

Join a Winning Team

In a nationwide employee-driven survey run by AON Hewitt, Dilawri’s Crown Automotive Group was named 2016 Best Employer in Canada as well as being awarded for the sixth year in a row, One of Canada’s Best Managed Companies.

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If you are interested joining a winning team, please click here to apply online.

Our Current Job Openings

  • Service Advisor - Crown Mazda on Portage Avenue

    Dilawri’s CROWN Auto Group, one of Canada’s 50 Best Managed Companies and Aon Hewitt’s Best Employer, is a family owned organization that believes in strong quality, integrity, and teamwork, with a great opportunity for a Sales Representative its Automax Pre-owned Supercentre located in the Waverly Automall.

    If you’re looking to set yourself apart from the rest, and work in a successful organization which is growing, providing opportunities for you, then join Automax and Dilawri’s CROWN Auto Group!

     

    The Role:

    • Examine and analyze actions continually to best manage time and plan more effectively
    • Keep abreast of technological changes in automotive industry including: new products, features, accessories, and the benefits to customers
    • Recognize that business is built on customer satisfaction
    • Identify each client’s vehicle requirements
    • Demonstrate vehicles
    • Deliver vehicles to customers and ensure the customer understands the operating features, warranty conditions and all related documents
    • Maintain an owner follow-up and prospect development to encourage repeat and new business; through dedicated computer system
    • Acquaint customers with service department personnel to emphasize quality and efficiency of dealership operations
    • Prepare reports on all sales activities, including prospecting, follow-ups, sales presentations, new clients, repeat clients, etc.
    • Accurately complete all appropriate paperwork related to sales on a timely manner
    • Attend department meetings
    • Follow company and manufacturer policies, directives and procedures
    • Perform any other duties as required
    • Follow the structured sales process
    • Prospect and deal with existing dealership customers

    The Ideal Candidate:

    • Exceptional communication and interpersonal skills
    • Customer oriented
    • Ambitious, disciplined
    • 1 year of sales experience, preferred.
    • Broad understanding of automotive terminology
    • Valid driver’s licence
    • Salesperson permit an asset
    • Additional language an asset.

     

    If you feel, or know someone who is qualified, please apply with a cover letter and resume. We thank all those that apply, however only those who meet our requirements will be contacted.

  • Service Advisor - Crown Mazda on Portage Avenue

    Dilawri’s CROWN Auto Group, one of Canada’s Best Managed Companies and Aon Hewitt’s Best Employer, is a family owned organization that believes in strong quality, integrity, and teamwork, with a great opportunity for a Service Advisor at Crown Mazda on Portage Avenue.

    The Service Advisor is the primary liaison between the Service Department and its customers. The Service Advisor is responsible for assisting the customers with service and maintenance needs, and assuring the customers’ continued satisfaction with their vehicles and the dealership.

    The Role:

      • Greet customers promptly
      • Obtain customer and vehicle information
      • Review vehicle repair history and verify any needs for recalls
      • Clearly report all vehicle symptoms as described by the customer, using specific descriptions
      • Determine needed maintenance
      • Promote the sales of labour, parts and accessories
      • Prepare a complete and accurate estimate of cost for labour and parts
      • Assure that special orders parts are correct for repairs to vehicle
      • Handle customer inquiries
      • Verify that the final invoice reconciles with the work performed on the R.O
      • Notify all customers by telephone with additional required work and with total charges
      • Explain all completed work and charges to customers when they arrive and attempt to make the next maintenance appointment
      • Oversee delivery of vehicles to the customer after their visit from the cashier
      • Perform other duties as assigned by the Service Manager
      • Update the dealer profile. Perform general customer file maintenance, i.e., address changes, updating personal information
      • Update vehicle maintenance records
    • Support and reinforce various dealership processes as they relate to the One-to-One Service Process

     

    Skill and Effort:

    • Excellent listening and communication skills
    • Technically familiar with automobiles
    • Customer service skill
    • Computer literate

    The Ideal Candidate:

    • Automotive experience required
    • Customer Service experience an asset
    • Excellent organizational, multi-tasking and time management expertise
    • Good communication and interpersonal skills
    • Customer oriented, polite, courteous

     

    If you enjoy working in a fast paced environment under tight deadlines and have experience in assisting customers and providing excellent customer service, then Dilawri’s CROWN Auto Group is looking to add you to the team!

  • Automotive Technicians - Dilawri's CROWN Auto Group

    Dilawri’s Crown Auto Group , we know service excellence is built on our employees. We recognize that you are a unique individual and understand you value benefits and rewards that provide flexibility, choice and control. After 25 years in the Automotive Business that is why we continue to be one of Canada’s 50 Best Managed Companies as well as one of 2016’s Best Employers.

    We’re looking for experienced level 2 to 4 Apprentice Automotive Technicians to join ourCrown Acura team and take your career to the next level in a progressive company!

    As part of The Dilawri Group you will:

    • Enjoy working in our modern workshops
    • Gain factory training and in-house career development
    • Join a respected family company
    • Have the opportunity to earn a great living

    Responsibilities:

    • Diagnose and perform vehicle maintenance and repairs
    • Inform Service Advisors of vehicle maintenance/repair requirements and assist in the development of an effective customer consultation
    • Inform Tower/Dispatch when repairs are finished and ensure that repair stories are complete, well written and include a properly documented complaint, cause and correction story
    • Check and verify parts before installation
    • Help mentor junior apprentices and coach others to be the best in the field

    The ideal candidate will have:

    • A valid driver’s license with a good driving record
    • In depth knowledge of and background in technical diagnosis and repair as well as electrical systems
    • A/C experience as an asset

    You will also:

    • Have great communication skills, written and verbal
    • Face challenges with a can-do attitude
    • Have pride in your work and attention to detail
    • Enjoy a busy but well-structured workshop environment
    • Have strong organizational and prioritization skill with the ability to multi-task
    • Be self-motivated with initiative and work unsupervised

    If you feel, or know someone who is qualified, please apply with a cover letter and resume.We thank all those that apply, however only those who meet our requirements will be contacted.

  • Parts Advisor - Crown Acura

    Dilawri’s CROWN Auto Group, one of Canada’s Best Managed Companies, is a family owned organization that believes in strong quality, integrity, and teamwork, with a great opportunity for a Parts Advisor at its Crown Acura location in the Waverly Auto Mall.

    If you enjoy working in a fast paced environment under tight deadlines and have some experience in assisting customers within a parts department role, then The Dilawri Group is looking to add you to the team!

    The Role:

    • Process daily parts orders and assist the Parts Manager with weekly stock orders
    • Return unused foreign parts to vendors and ensure dealership receives credits for returned merchandise
    • Discharge returned parts from inventory following receipt of credit
    • Provide necessary information to the Warranty Department to allow prompt filing of parts warranties
    • Approve and forward matched purchase orders and invoices to the Accounting Department on a timely basis
    • File company copies of parts counter invoices
    • Verification of insurance and credit card processing
    • Update parts master files, as required
    • Assist in preparing for scheduled parts inventory
    • Follow all company and manufacturer policies, directives and procedures
    • Other tasks as assigned

    Skill and Effort:

    • Excellent organization and multi-tasking expertise
    • Detail oriented with good analytical aptitude
    • Solid time management and decision making capabilities
    • Strong concentration abilities
    • Effective listening and communication skills
    • Able to manage fast-paced environment

    The Ideal Candidate:

    • High School diploma; post-secondary education in automotive field an asset
    • Experience in Parts
    • Automotive enthusiast, drive and desire to learn about cars
    • Excellent organizational, multi-tasking and time management expertise
    • Good communication and interpersonal skills
    • Customer oriented

    If you feel, or know someone who is qualified, please apply to with a cover letter and resume. We thank all those that apply, however only those who meet our requirements will be contacted.

  • Auto Body Technicians - Crown Honda on McPhillips

    Crown Honda on McPhillips is looking for a Auto Body Technicians to join our team and take their career to the next level in a progressive company with state of the art facilities!

    Candidates should be ambitions, team-oriented with leadership qualities, ready to enter a progressive production style that is unmatched by our competitors, allowing for great earning opportunities where technicians participate throughout the repair process as a team.

    Previous experience and education is desirable, from entry-level to Red Seal certification, as well, a valid driver’s licence. You will be a mature and responsible individual who is interested in a career opportunity.

    If you feel, or know someone who is qualified, please apply with a resume. We thank all those that apply, however only those who meet our requirements will be contacted.

  • Finance and Insurance Advisor - Dilawri's CROWN Auto Group

    Dilawri’s CROWN Auto Group, one of Canada’s Best Managed Companies and Aon Hewitt’s Best Employer, is a family owned organization that believes in strong quality, integrity, and teamwork, with a great opportunity for an Automotive Financial and Insurance Advisor.

    If you a responsible and mature individual who enjoys working in a fast paced environment under tight deadlines and seeking an opportunity to begin your career in finance within the automotive industry, then Dilawri’s CROWN Auto Group is looking to add you to the team!

    The Role:

    • Embrace “Team beats with one heart” philosophy.
    • Secure Financing for sold vehicles
    • Offer/Sell after sales products such as Insurance, Protection packages and Extended Service Plans.
    • Ensure all contracts from F&I department are funded
    • Prepare cheque requisitions for lien/lease payoffs
    • Close out deal files
    • At every month end, ensure monthly Remittances are done in a timely manner
    • Update monthly tracking board
    • Perform bank runs, P.O’s, Deposit receipts and follow-up phone calls
    • Pull Customer Deposit reports
    • Pull contracts in transit daily to insure all deals are funded

    Skill and Effort:

    • Excellent organization and multi-tasking expertise
    • Solid time management and decision making capabilities
    • Strong concentration abilities and attention to detail
    • Effective listening and communication skills
    • Numerical aptitude

    The Ideal Candidate:

    • Past experience or desire to learn financial accounting systems
    • High school diploma or relevant education to accounting or finance
    • Previous experience as an Automotive Sales Person is a must.
    • Experience in working in the F&I Preferred
    • Intelligent, responsible, punctual and committed to the position
    • Seeking to begin a finance career with the possibility of advancement
    • Computer literate, comfortable using new programs
    • Microsoft Office experience

     

    If you feel, or know someone who is qualified, please apply with a cover letter and resume. We thank all those that apply, however only those who meet our requirements will be contacted.

  • Paint Prepper or Apprentice Auto Body Technician - WAM Collision Centre

    At Dilawri’s Crown Auto Group, we know service excellence is built on our employees. We recognize that you are a unique individual and understand you value benefits and rewards that provide flexibility, choice and control. Dilawri’s Crown Auto Group offers health benefits such as medical, dental and vision, online and classroom training to help develop your skills, employee discounts, and much more!

    We’re looking for a Paint Prepper or Auto Body Technician to join our team at WAM Collision in the Waverly Automall and take your career to the next level in a progressive company with state of the art facilities!

    As part of Dilawri’s Crown Auto Group you will:

    • Enjoy working in our modern and efficient workshop
    • Work within our Nissan, Honda, Mazda, Toyota, and Acura Brands to name a few
    • Gain factory training and in-house career development
    • Join a respected family company
    • Have the opportunity to earn a great living and grow your career

    The Role:

    • Operates and uses all body shop equipment correctly and safely
    • Maintains tools and ensures that equipment is clean and in good functional condition
    • Sees to the cleanliness of the work space
    • Maintains all personal protective equipment required for health and safety reasons, and wears it, including a respirator, according to the manufacturer’s recommendations
    • Complies with all laws, regulations and bylaws regarding paints, thinners and other hazardous materials.
    • Works with the other employees to repair and prepare vehicles
    • Assists team members in accomplishing goals

    The ideal candidate will have:

    • Automotive aptitude
    • Experience with auto body repair and familiarity with paint and paint processes
    • Education in the field of auto body

    You will also:

    • Have great communication skills, written and verbal
    • Face challenges with a can-do attitude
    • Have pride in your work and attention to detail
    • Enjoy a busy but well-structured workshop environment
    • Have strong organizational and prioritization skill with the ability to multi-task
    • Be self-motivated with initiative and work unsupervised
    • Be punctual and mature

     

    If you feel, or know someone who is qualified, please apply with a cover letter and resume. We thank all those that apply, however only those who meet our requirements will be contacted