View our Current Job Openings

 

The Dilawri Group is one of Winnipeg’s largest groups of Automotive retailers.

With over 400 employees, we have consistently adhered to a number of unwritten, common sense and value-driven principles that have provided the framework for our organization’s philosophy – TEAM BEATS WITH ONE HEART.

Terms such as honesty, integrity and customer focused best describe our team members and our way of doing business.


 
The Dilawri Group Team
Ashok Dilawri, Owner
The Dilawri Group Team

What can you bring to us?

  • An entrepreneurial spirit and a desire to succeed
  • Self-motivation and a passion for customer service
  • Sensitivity toward customers and a strong interest in exceeding expectations
  • Respect, honesty and integrity

What can we offer you?

  • Career advancement based on performance (internal promotions within the Group)
  • Unlimited income potential and comprehensive benefits package
  • Extraordinary in-house and factory training
  • A respectful and challenging workplace
  • An environment to excel in every aspect of your professional and personal life
  • Named as a Best Small/Medium Employer in Canada for 2013
  • For the fifth year in a row, named as one of the Top 50 Employers in Canada for 2013.

Set Your Career in Motion

The Dilawri Group is one of Manitoba’s premier auto retail destination. Imagine 7 dealerships, encompassing 5 different manufacturers within the Waverly Automall, North Winnipeg (on McPhillips) and West Portage near the perimeter.

Now add several related businesses, including credit and leasing services, collision repairs, The Dilawri Group provides one of the greatest breadth of products and services of any dealer group in the province. Another reason why, for nearly 25 years, Winnipeggers considering a career in the auto retail sector choose The Dilawri Group.

 
The Dilawri Group
Special training session with Jim Morris
The annual Dilawri Group children

An inclusive, positive environment for career growth

Our reputation for honesty, integrity and outstanding customer service is built on mutual respect. Regular team-building exercises and social events create an atmosphere of camaraderie. Furthermore it’s our policy to promote from within. Team Members receive preferential treatment for promotions before the company considers hiring from outside.

 
The Dilawri Group helping Habitat for Humanity
The Dilawri Group at Folklorama
The Dilawri Group supporting the Chinese Mid Autumn Festival

Community Appreciation

For nearly 25 years, The Dilawri Group has been deeply involved in community events. We support local educators, hire apprentices, summer and co-op students. And we encourage staff to give back to local charities, supporting their efforts in our many businesses.

Join a Winning Team

In a nationwide employee-driven survey run by AON Hewitt, the Dilawri Automotive Group was named 2013 Best Small and Medium Employer in Canada as well as being awarded for the fifth year in a row, One of Canada’s Best Managed Companies.

The Dilawri Group Awards

 

If you are interested joining a winning team, please click here to apply online.

Our Current Job Openings

  • Digital Marketing Specialist

    The Dilawri Group, one of Canada’s Best Managed Companies, is a family owned organization that believes in strong quality, integrity, and teamwork, with a great opportunity for a Digital Marketing Specialist.

    Digital Marketing Specialist is responsible for providing marketing services (brand awareness, tactical, and promotional) supporting the Dilawri Group’s family of dealerships, collision centres and overall organization. The Digital Marketing Specialist will direct day-to-day operations to provide digital advertising and marketing services to Dilawri Group and will oversee the provision of advertising and marketing services which include on-line media and social media initiatives (such as website development, mobile applications, creative design, e-mail marketing).

    If you a responsible and mature individual who enjoys working in a fast paced environment under tight deadlines and seeking an opportunity within the automotive industry, then The Dilawri Group is looking to add you to the team!

     

    Responsibilities:

    • Responsible for Google AdWords and Google Display Network
    • Facebook Advertising, Twitter Promoted Posts and other online advertising as required
    • Reporting on website traffic and statistics, social media and online advertising statistics
    • Create HTML emails for campaigns
    • Creating and curating content
    • Posting content, customer photos, videos and reviews
    • Monitoring all online accounts and responding to questions, complaints and reviews
    • Writing and submitting blog posts
    • Posting blogs to social media sites
    • Creating targeted customer lists for email campaigns
    • Assist with private sale events
    • Responsible for maintaining and improving organic search rankings

    The ideal candidate will have:

    • Experience with PPC advertising (Google AdWords, Google Display Network, Retargeting, Bing Ads)
    • Experience with social media advertising (Facebook ads, Twitter Promoted Posts)
    • SEO skills and experience
    • Experience with Google Analytics
    • Relevant post-secondary education in online marketing/digital media from a recognized institution
    • Experience with Digital Marketing and online media
    • HTML, CSS and WordPress skills and experience
    • Adobe Photoshop skills
    • Adobe Dreamweaver, Illustrator and InDesign skills an asset
    • Very familiar with Microsoft Office (Word and Excel especially)
    • Excellent writing skills
    • Experience with Reynolds and Reynolds Contact Management considered an asset.

    You will also:

    • Face challenges with a can-do attitude
    • Have pride in your work and attention to detail
    • Be self-motivated with initiative and work unsupervised
    • Strong communication with organizational stakeholders from various level of responsibility
    • Ability to accurately maintain multiple accounts on a daily basis
    • Strong analytical ability, attention to detail and patience
    • Able to work under strict deadlines and under pressure
    • Able to multi-task at a high level and balance multiple projects simultaneously

     

    If you feel, or know someone who is qualified, please apply to hr@Dilawri.net with a cover letter and resume. We thank all those that apply, however only those who meet our requirements will be contacted.

  • IT Support Specialist

    The Dilawri Group, one of Canada’s Best Managed Companies, is a family owned organization that believes in strong quality, integrity, and teamwork, with a great opportunity for an Information Technology Support Specialist.

    The I.T. Support Specialist is the Dilawri Group’s in-house customer service IT specialists – a respected and dedicated group of professionals whose role is to improve the working environment of our partners and who play a meaningful strategic role within an organization which is growing and which has a limitless future for bright, hardworking, caring and capable likeminded professionals.

    The I.T. Support Specialist position is a critical second level support position, as the on-site support person and company representative.  Our I.T. Support Specialist will provide first and second level support and troubleshooting for a diverse groups of companies that counts on the IT Department to keep the heart of the rest of the organization beating.

     

    The Role:

    • Be a single point of contact for dealerships in a designated area, providing a professional, diplomatic and pleasant image, often under stressful conditions
    • Communicate with Head Office Support Staff and IT Services Manager frequently
    • Log all incidents and create tickets when necessary with complete and pertinent documentation
    • Provide resolution to most first and second level support tickets
    • Alert management when necessary for high visibility and critical issues
    • Document resolutions and update knowledgebase
    • Follow up with customers and check in to see if there is anything that IT can do to provide a higher level of service

    The ideal candidate will have:

    • A+ or equivalent post-secondary technical certification
    • A minimum of 2 years knowledge and experience with Microsoft PC and Server OS, Networking, Printer support
    • Experience with using a Trouble Ticket / Helpdesk system

    You will also:

    • Have great communication skills
    • Face challenges with a can-do attitude
    • Have pride in your work and attention to detail
    • Have strong organizational and prioritization skill with the ability to multi-task
    • Be self-motivated with initiative and work unsupervised

    If you feel, or know someone who is qualified, please apply to hr@Dilawri.net with a cover letter and resume. We thank all those that apply, however only those who meet our requirements will be contacted.

  • Express Service Technician

    Crown Toyota Scion, the largest Toyota dealership in Winnipeg is currently looking for a motivated, enthusiastic individual to join their team as an Express Service Technician.  You will be learning from the best Toyota factory trained technicians in the industry.

    As part of The Dilawri Group you will:

    • Enjoy working in our modern workshops
    • Work within our Nissan, Honda, Mazda, Toyota, and Acura Brands to name a few
    • Gain factory training and in-house career development
    • Join a respected family company
    • Have the opportunity to earn a competitive wage

    Responsibilities:

    • Perform scheduled maintenance on vehicles
    • Inform Service Advisors of vehicle maintenance/repair requirements and assist in the development of an effective customer consultation
    • Inform Tower/Dispatch when repairs are finished and ensure that repair stories are complete, well written and include a properly documented complaint, cause and correction story
    • Check and verify parts before installation
    • Complete Toyota factory training

    The ideal candidate will have:

    • Basic automotive training
    • A valid driver’s license with a good driving record
    • Strong mechanical aptitude
    • Some experience an asset

    You will also:

    • Have great communication skills
    • Face challenges with a can-do attitude
    • Have pride in your work and attention to detail
    • Enjoy a busy but well-structured workshop environment
    • Have strong organizational and prioritization skill with the ability to multi-task
    • Be self-motivated with initiative and work unsupervised

    If you feel, or know someone who is qualified, please apply to hr@Dilawri.net with a cover letter and resume. We thank all those that apply, however only those who meet our requirements will be contacted.

  • Customer Service Representative

    The Dilawri Group, one of Canada’s Best Managed Companies, is a family owned organization that believes in strong quality, integrity, and teamwork, with a great opportunity for a Customer Service Representative at its WAM (Waverly Auto Mall) Collision Centre locations.

    If you enjoy working in a fast paced environment under tight deadlines and have experience in assisting customers and providing excellent customer service, then The Dilawri Group is looking to add you to the team!

    The Role:

    • Handle customer complaints with integrity and confidence and direct customers to Service Advisor or other appropriate individuals
    • Ensure reception area is neat and clean and exhibit an informed, professional approach with all customers
    • Answer body shop telephones and take messages, assist or make appointments for customers.
    • Approve and forward matched body shop orders and invoices to the Accounting Department on a timely basis
    • Prepare invoices and record amounts received
    • Collect payment from customers and issue receipts for goods and services
    • File company copies of body shop invoices.
    • Provide cash refunds or issue credit memoranda to customers for returned goods, as authorized by manager
    • Record/balance totals shown on cash register tapes or computer records; ensure invoice amounts and payment methods correspond; verify cash on hand to float
    • Operate credit card machines; verify balances at end of day and advise manager immediately of any cash shortages.
    • Close out customer and internal repair orders, as required, in a timely manner
    • Follow close out procedures and final balancing at shift end
    • Perform any other duties as required

    Performance Criteria:

    • Efficiency, accuracy and timeliness of processing paperwork
    • Efficiency and accuracy of processing work orders and balancing daily cash
    • Positive feedback from advisors, customers and technicians

     

    Skill and Effort:

    • Excellent listening and communication skills
    • Effective administrative and management expertise
    • Computer literate

    The Ideal Candidate:

    • Excellent organizational, multi-tasking and time management expertise
    • Great communication and interpersonal skills
    • Customer oriented
    • Solid command of computers and Microsoft Office Programs
    • College / university degree an asset
    • Reception and cashier background.
    • Knowledge of Manitoba Public Insurance processes an asset

    Working Conditions:

    • Routinely manage deadlines.
    • Routinely perform work outside of regular work schedule.
    • Occasionally stand for prolonged periods of time.
    • Occasionally respond to crisis situations.
    • Occasionally manage stressful situations involving upset or impatient people.
    • Frequent eyestrain related to computer use.

    This position is subject to shift work during working hours, 4 day – 10 hour work weeks including Saturdays. Please apply in writing to this position, including a cover letter and resume to hr@Dilawri.net.

  • Automotive Detailer

    The Dilawri Group, one of Canada’s Best Managed Companies, is a family owned organization that believes in strong quality, integrity, and teamwork, with a great opportunity for a Detailer at its DMax location.

    If you enjoy working in a fast paced environment under tight deadlines, then The Dilawri Group is looking to add you to the team!

    The Role:

    • Washing and drying of vehicles
    • Vacuuming of automobile interiors
    • Application of automotive products to various surfaces
    • Maintaining a clean and tidy workspace and shop

    Performance Criteria:

    • Efficiency, accuracy and timeliness of processing tasks
    • Positive feedback from supervisor, manager and customers

    Skill and Effort:

    • Excellent listening and communication skills
    • Time management skills
    • Attention to detail

    The Ideal Candidate:

    • Excellent organizational, multi-tasking and time management expertise
    • Good communication and interpersonal skill
    • Manually dexterous
    • Punctual and committed to the position
    • Physically active and fit
    • Mature and responsible

    Working Conditions:

    • Routinely manage deadlines
    • May stand for prolonged periods of time
    • Varying changes in temperatures related to seasons
    • Some bending, crouching and kneeling depending on task
    • Loud environment
  • Level 2 or 3 Automotive Technician

    At The Dilawri Group, we know service excellence is built on our employees. We recognize that you are a unique individual and we understand that you value benefits and rewards that provide flexibility, choice and control. The Dilawri Group offers health benefits such as medical, dental and vision, tuition reimbursement, online and classroom training to help develop your skills to the next level, employee discounts, retirement plans and much more! After 25 years in the Automotive Business that is why we continue to be one of Canada’s 50 Best Managed Companies as well as one of 2013’s Best Small and Medium Employers.

    We’re looking for a Qualified Apprentice Level 2 or 3 Automotive Technician to join us long term and turn your job in to a career!

    As part of The Dilawri Group you will:

    • Join a respected family company
    • Enjoy working in our modern workshops
    • Work within our Mazda, Toyota, Nissan, Honda and Acura Brands to name a few
    • Gain factory training and in-house career development

    You will also:

    • Have great communication skills, written and verbal
    • Face a challenge with a can-do attitude
    • Have pride in your work with attention to detail
    • Enjoy a busy but well-structured workshop environment
    • Be self-motivated with the initiative to work unsupervised
    • Are responsible and mature with an eye on your future

    It is helpful to have dealership experience working on a variety of vehicles, and will be confident in diagnosing and repairing modern vehicles to the high standards that we deliver.

    We thank all those that apply, however only those who meet our requirements will be contacted.

  • Auto Body Prepper or Entry-Level Technician

    At The Dilawri Group, we know service excellence is built on our employees. We recognize that you are a unique individual and understand you value benefits and rewards that provide flexibility, choice and control. The Dilawri Group offers health benefits such as medical, dental and vision, online and classroom training to help develop your skills, employee discounts, and much more! After 25 years in the Automotive Business that is why we continue to be one of Canada’s 50 Best Managed Companies as well as one of 2013’s Best Small and Medium Employers.

    We’re looking for a Prepper or Entry-Level Auto Body Technician to join our team and take your career to the next level in a progressive company with state of the art facilities!

    As part of The Dilawri Group you will:

    • Enjoy working in our modern and efficient workshop
    • Work within our Nissan, Honda, Mazda, Toyota, and Acura Brands to name a few
    • Gain factory training and in-house career development
    • Join a respected family company
    • Have the opportunity to earn a great living and grow your career

    The Role:

    • Operates and uses all body shop equipment correctly and safely
    • Maintains tools and ensures that equipment is clean and in good functional condition
    • Sees to the cleanliness of the work space
    • Maintains all personal protective equipment required for health and safety reasons, and wears it, including a respirator, according to the manufacturer’s recommendations
    • Complies with all laws, regulations and bylaws regarding paints, thinners and other hazardous materials.
    • Works with the other employees to repair and prepare vehicles
    • Assists team members in accomplishing goals

    The ideal candidate will have:

    • Automotive aptitude
    • Some experience with auto body repair
    • Education in the field of auto body

    You will also:

    • Have great communication skills, written and verbal
    • Face challenges with a can-do attitude
    • Have pride in your work and attention to detail
    • Enjoy a busy but well-structured workshop environment
    • Have strong organizational and prioritization skill with the ability to multi-task
    • Be self-motivated with initiative and work unsupervised
    • Be punctual and mature

    If you feel, or know someone who is qualified, please apply to hr@Dilawri.net with a cover letter and resume. We thank all those that apply, however only those who meet our requirements will be contacted.

  • Service Advisor

    The Dilawri Group, one of Canada’s Best Managed Companies, is a family owned organization that believes in strong quality, integrity, and teamwork, with a great opportunity for a Service Advisor at locations around the organization.

    The Service Advisor is the primary liaison between the Service Department and its customers. The Service Advisor is responsible for assisting the customers with service and maintenance needs, and assuring the customers’ continued satisfaction with their vehicles and the dealership.

    The Role:

    • Greet customers promptly
    • Obtain customer and vehicle information
    • Review vehicle repair history and verify any needs for recalls
    • Clearly report all vehicle symptoms as described by the customer, using specific descriptions
    • Determine needed maintenance
    • Promote the sales of labour, parts and accessories
    • Prepare a complete and accurate estimate of cost for labour and parts
    • Assure that special orders parts are correct for repairs to vehicle
    • Handle customer inquiries
    • Verify that the final invoice reconciles with the work performed on the R.O
    • Notify all customers by telephone with additional required work and with total charges
    • Explain all completed work and charges to customers when they arrive and attempt to make the next maintenance appointment
    • Oversee delivery of vehicles to the customer after their visit from the cashier
    • Perform other duties as assigned by the Service Manager
    • Update the dealer profile. Perform general customer file maintenance, i.e., address changes, updating personal information
    • Update vehicle maintenance records
    • Support and reinforce various dealership processes as they relate to the One-to-One Service Process

    Performance Criteria:

    • Efficiency, accuracy and timeliness of processing paperwork
    • Efficiency and accuracy of processing work orders and balancing daily cash
    • Positive feedback from customers, technicians and the Service Manager

    Skill and Effort:

    • Excellent listening and communication skills
    • Technically familiar with automobiles
    • Customer service skill
    • Computer literate

    The Ideal Candidate:

    • Excellent organizational, multi-tasking and time management expertise
    • Good communication and interpersonal skills
    • Customer oriented, polite, courteous

    Working Conditions:

    • Routinely manage deadlines
    • Occasionally stand for prolonged periods of time
    • Workspace temperature conditions can vary with seasons
    • Occasionally respond to crisis situations
    • Occasionally manage stressful situations involving upset or impatient people

    If you enjoy working in a fast paced environment under tight deadlines and have experience in assisting customers and providing excellent customer service, then The Dilawri Group is looking to add you to the team!

    If you have what it takes to join our high performance team, submit your resume today

  • Certified Automotive Technician

    At The Dilawri Group, we know service excellence is built on our employees. We recognize that you are a unique individual and we understand that you value benefits and rewards that provide flexibility, choice and control. The Dilawri Group offers health benefits such as medical, dental and vision, tuition reimbursement, online and classroom training to help develop your skills to the next level, employee discounts, retirement plans and much more! After 25 years in the Automotive Business that is why we continue to be one of Canada’s 50 Best Managed Companies as well as one of 2013’s Best Small and Medium Employers.

    We’re looking for a Qualified Automotive Technician  to join us long term.

    At The Dilawri Group, we know service excellence is built on our employees. We recognize that you are a unique individual and understand you value benefits and rewards that provide flexibility, choice and control. The Dilawri Group offers health benefits such as medical, dental and vision, online and classroom training to help develop your skills, employee discounts, and much more! After 25 years in the Automotive Business that is why we continue to be one of Canada’s 50 Best Managed Companies as well as one of 2013’s Best Small and Medium Employers.

    We’re looking for a Certified Automotive Technician to join our team and take your career to the next level in a progressive company with state of the art facilities!

    As part of The Dilawri Group you will:

    • Enjoy working in our modern workshops
    • Work within our Nissan, Honda, Mazda, Toyota, and Acura Brands to name a few
    • Gain factory training and in-house career development
    • Join a respected family company
    • Have the opportunity to earn a great living

    Responsibilities:

    • Diagnose and perform vehicle maintenance and repairs
    • Inform Service Advisors of vehicle maintenance/repair requirements and assist in the development of an effective customer consultation
    • Inform Tower/Dispatch when repairs are finished and ensure that repair stories are complete, well written and include a properly documented complaint, cause and correction story
    • Check and verify parts before installation
    • Help mentor junior apprentices and coach others to be the best in the field

    The ideal candidate will have:

    • An Automotive Service Technician License
    • A valid driver’s license with a good driving record
    • A minimum of 5 years’ experience as a Technician
    • In depth knowledge of and background in technical diagnosis and repair as well as electrical systems
    • A/C license as an asset

    You will also:

    • Have great communication skills, written and verbal
    • Face challenges with a can-do attitude
    • Have pride in your work and attention to detail
    • Enjoy a busy but well-structured workshop environment
    • Have strong organizational and prioritization skill with the ability to multi-task
    • Be self-motivated with initiative and work unsupervised

    If you feel, or know someone who is qualified, please apply to hr@Dilawri.net with a cover letter and resume. We thank all those that apply, however only those who meet our requirements will be contacted.

  • Sales Representative - The Dilawri Group

    The Dilawri Group, one of Canada’s Best Managed Companies, is a family owned organization that believes in strong quality, integrity, and teamwork, with a great opportunity for a Sales Representative at various locations.

    Under general supervision of the Sales Manager, the Sales Representative is responsible for greeting customers at the dealership, identifying their transportation/vehicle needs, demonstrating the features and benefits of selected vehicles in relation to those needs, arranging test drives for customers, determining customers’ interest towards the successful agreement of purchase, sale and delivery of the vehicle.

    The Role:

    • Sell vehicles to obtain dealership profit, increase volume and maintain customer satisfaction
    • Examine and analyze actions continually to best manage time and plan more effectively
    • Keep abreast of technological changes in automotive industry including: new products, features, accessories, and the benefits to customers
    • Recognize that business is built on customer satisfaction and work diligently toward that goal.
    • Identify each client’s vehicle requirements by asking questions and listening
    • Demonstrate vehicles
    • Deliver vehicles to customers and ensure the customer understands the operating features, warranty conditions and all related documents in order to establish customer loyalty
    • Maintain an owner follow-up and prospect development system to encourage repeat referral and new business; through dedicated computer system
    • Acquaint customers with service department personnel to emphasize quality and efficiency of dealership operations
    • Prepare reports on all sales activities, including prospecting, follow-ups, sales presentations, new clients, repeat clients, etc.
    • Accurately complete all appropriate paperwork related to sales on a timely manner
    • Attend all department meetings
    • Follow all company and manufacturer policies, directives and procedures
    • Comply with required health and safety regulations.
    • Perform any other duties as required
    • Follow the structured sales process
    • Prospect and deal with existing dealership customers

    Performance Criteria:

    • Positive feedback from customers
    • Expected sales volume and closing ratio
    • Achieve gross profit levels
    • Retention and growth of clientele portfolio

    Skill and Effort:

    • Excellent interpersonal and customer service skills
    • Financially motivated with an ambitious and outgoing attitude
    • Effective listener and communicator
    • Strong observation abilities
    • Manual dexterity for typing / keyboarding
    • Computer literate

    The Ideal Candidate:

    • Good communication and interpersonal skills
    • Customer oriented
    • 1-2 years’ related sales experience, preferred.
    • Broad understanding of automotive terminology
    • Additional languages, an asset.

    Working Conditions:

    • Routinely manage deadlines
    • Routinely stand or sit for prolonged periods
    • Frequent work outside of regular hours
    • Occasionally manage stressful situations involving upset or impatient people