CAG_2012_CROWNAutoGroup_LOGO_Metallic

 

 

 
Ashok Dilawri, Owner
The Dilawri Group Team


 

What can you bring to us?

  • An entrepreneurial spirit and a desire to succeed
  • Self-motivation and a passion for customer service
  • Sensitivity toward customers and a strong interest in exceeding expectations
  • Respect, honesty and integrity

What can we offer you?

  • Career advancement based on performance (internal promotions within the Group)
  • Unlimited income potential and comprehensive benefits package
  • Extraordinary in-house and factory training
  • A respectful and challenging workplace
  • An environment to excel in every aspect of your professional and personal life
  • Named as a Aon Hewitt Platinum level Best Employer in Canada for 2016
  • For Six years now, named as one of  Canada’s 50 Best Managed Companies.

Set Your Career in Motion

Dilawri’s Crown Auto Group is one of Manitoba’s premier auto retail destination. Imagine 7 dealerships, encompassing 5 different manufacturers within the Waverly Automall, North Winnipeg (on McPhillips) and West Portage near the perimeter.

Now add several related businesses, including credit and leasing services, collision repairs, Dilawri’s Crown Auto Group provides one of the greatest breadth of products and services of any dealer group in the province. Another reason why, for nearly 30 years, Winnipeggers considering a career in the auto retail sector choose Dilawri’s Crown Auto Group.

 
The Dilawri Group
The annual Dilawri Group children

An inclusive, positive environment for career growth

Our reputation for honesty, integrity and outstanding customer service is built on mutual respect. Regular team-building exercises and social events create an atmosphere of camaraderie. Furthermore it’s our policy to promote from within. Team Members receive preferential treatment for promotions before the company considers hiring from outside.

 
The Dilawri Group helping Habitat for Humanity
The Dilawri Group at Folklorama

Community Appreciation

For nearly 30 years, Dilawri’s Crown Auto Group has been deeply involved in community events. We support local educators, hire apprentices, summer and co-op students. And we encourage staff to give back to local charities, supporting their efforts in our many businesses.

Join a Winning Team

In a nationwide employee-driven survey run by AON Hewitt, Dilawri’s Crown Automotive Group was named 2016 Best Employer in Canada as well as being awarded for the sixth year in a row, One of Canada’s Best Managed Companies.

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If you are interested joining a winning team, please click here to apply online.

Our Current Job Openings

  • Salesperson Recruit Training - Crown Auto Group

    Dilawri’s CROWN Auto Group, one of Canada’s Best Managed Companies, is a family owned organization that believes in strong quality, integrity, and teamwork, with a great opportunity for individuals interested in becoming professional sales people.

    Dilawri’s CROWN Auto Group’s famous Salesperson Recruit Training, is for those who are interested in pursuing a career in automotive sales and for sales people who are new to our organization. You will learn interpersonal skills, relationship building, special methods of approaching situations and how to be successful.

    Recruit Training is an intensive two-day session, running Monday July 11th and Tuesday July 12th, 2016 from 9:00 AM to 4:00 PM each day.

    If you are interested in a professional sales position with Manitoba’s top import automotive group, apply to this posting or call Crown Acura at (204)269-9551 and ask for Tanesha Fillion, Human Resources Assistant!

  • Internet/Phone Specialist - Crown Auto Group

    Dilawri’s CROWN Auto Group, one of Canada’s Best Managed Companies, and Aon Hewitt’s Best Employers, is a family owned organization that believes in strong quality, integrity, and teamwork, with a great opportunity for an Internet/Phone Specialist within the CROWN Auto Group in the Waverley Auto mall.

    As an Internet/Phone Specialist you will interact and consult with customers to guide them through their vehicle purchase. You will assist customers in selecting the right vehicle for their lifestyle. You will be responsible for handling your customers from START to FINISH. This is not merely an appointment setting position. You have the opportunity to set the appointment, meet the customer, present the vehicle, and close the deal.

    Day to day responsibilities include:

    • Respond to dealership internet and phone leads from a variety of company and third party sources in an effective manner with the goal of setting an appointment
    • Be available to respond to email and phone inquiries by email or phone within 20 minutes of inquiry in a professional, well-spoken manner
    • Selling a minimum number of vehicles or bringing in a minimum of customers from the Internet and phone, based on goals and objectives defined by Sales Management
    • Present vehicle attributes, model options, features and payment solutions to internet/phone customers.
    • Facilitate customer test drives for internet and phone customers
    • Ensure timely follow up and maintain strong relationships with previous and prospective internet and phone customers
    • Track customers using store specific management systems.
    • Keep abreast of new products, features and accessories. Attend product and sales training courses.
    • Prepare vehicles for customer pickup.

    Training will be provided on the internet and phone sales process and on the product itself- no prior vehicle sales experience is required.

    Benefits:

    • Generous commission based pay plan
    • Guaranteed salary while training
    • Competitive benefits package including health and dental insurance
    • Employee discounts on vehicle purchases, parts, and service
    • Paid Industry-leading training in sales and customer service
    • Paid-time-off
    • Career growth opportunities
    • Well established and respected dealership with great customer following

    Job Requirements:

    • Great verbal and written communication skills
    • Strong organizational and time management skills
    • Motivated, can-do attitude
    • Team player
    • Relentless customer-focus
    • Process- oriented
    • Comfortable working with technology including social media (Facebook, Instagram) and web-based applications
    • Prior retail sales preferred but not necessary
    • Ability to thrive in a dynamic, fast paced environment
    • High school diploma or above, university/college degree is preferred
    • Prior retail sales preferred but not necessary
    • Ability to thrive in a dynamic, fast paced environment
    • Willing to work non-traditional hours including afterhours, holidays and weekends as leads come in
    • Valid drivers license

    If you feel, or know someone who is qualified, please apply with a cover letter and resume.We thank all those that apply, however only those who meet our requirements will be contacted.

     

  • Sales Manager- Crown Nissan

    At The Crown Auto Group, we know service excellence is built on our employees. After 25 years in the Automotive Business that is why we continue to be one of Canada’s 50 Best Managed Companies as well as one of Aon Hewitt’s Best Employers.

    We’re looking for a Sales Manager to join our Crown Nissan – Waverley Automall team, ready for the next level in a progressive company with opportunities.

    Leading the sales team and taking direction from the General Manager, the Sales Manager is responsible for the day-to-day activities and success of the sales department. This involves motivating, coaching, mentoring and training the sales team, monitoring their performance and responsible for team outcomes.

    The Sales Manager also participates in the customer experience and handles customer relations in support of the sales team when required by situation.

    Promotions, advertising and customer awareness activities, in collaboration with the marketing department will be undertaken by the sales manager as well.

    The ideal candidate is a high-performance individual with progressive sales experience. This individual should have experience leading teams, or capable of doing so. Education in sales and marketing an asset, as is experience in the automotive industry.

     If you feel, or know someone who is qualified, please apply with a cover letter and resume. We thank all those that apply, however only those who meet our requirements will be contacted.

  • Product Advisor - Crown Nissan

    Dilawri’s CROWN Auto Group, one of Canada’s 50 Best Managed Companies and Best Employers, is a family owned organization that believes in strong quality, integrity, and teamwork; our mantra is Team Beats with One Heart!”

    Dilawri’s CROWN Auto Group, we have a constant goal of being the #1 Nissan dealer in Manitoba, with the highest customer satisfaction and sales volume. We are looking forward to 2016 as one of the best years in our history and would like you to join our winning high-performance team!

    Currently, we have positions available for Product Advisors at our Crown Nissan store in the Waverly Automall.

    If you’re looking to set yourself apart from the rest, and work in a successful organization which is growing, providing opportunities for you, then join Crown Nissan and Dilawri’s CROWN Auto Group!

     The Role:

    • Provide unparalleled customer service to every guest who walks in to our facility
    • Examine and analyze actions continually to best manage time and plan more effectively
    • Keep abreast of technological changes in automotive industry including: new products, features, accessories, and the benefits to customers
    • Identify each client’s vehicle requirements
    • Demonstrate vehicles
    • Deliver vehicles to customers and ensure the customer understands the operating features, warranty conditions and all related documents
    • Maintain an owner follow-up and prospect development to encourage repeat and new business; through dedicated computer system
    • Acquaint customers with service department personnel to emphasize quality and efficiency of dealership operations
    • Prepare reports on all sales activities, including prospecting, follow-ups, sales presentations, new clients, repeat clients, etc.
    • Accurately complete all appropriate paperwork related to sales on a timely manner
    • Attend department meetings
    • Follow company and manufacturer policies, directives and procedures
    • Perform any other duties as required
    • Follow the structured sales process
    • Prospect and deal with existing dealership customers

    The Ideal Candidate:

    • Exceptional communication and interpersonal skills
    • Dedicated towards customer satisfaction
    • Embraces growth and new challenges
    • Understands that teamwork is a necessary part of success
    • 1-2 years’ related sales experience, preferred.
    • Broad understanding of automotive terminology
    • Valid driver’s licence
    • Salesperson permit an asset
    • Additional languages an asset.

     If you feel, or know someone who is qualified, please apply with a cover letter and resume. We thank all those that apply, however only those who meet our requirements will be contacted. Time flexible at discretion of reporting manager.

  • Automotive Technicians - Dilawri's CROWN Auto Group

    Dilawri’s Crown Auto Group , we know service excellence is built on our employees. We recognize that you are a unique individual and understand you value benefits and rewards that provide flexibility, choice and control. After 25 years in the Automotive Business that is why we continue to be one of Canada’s 50 Best Managed Companies as well as one of 2016’s Best Employers.

    We’re looking for experienced level 2 to 4 Apprentice Automotive Technicians to join our Crown Acura team and take your career to the next level in a progressive company!

    As part of The Dilawri Group you will:

    • Enjoy working in our modern workshops
    • Gain factory training and in-house career development
    • Join a respected family company
    • Have the opportunity to earn a great living

    Responsibilities:

    • Diagnose and perform vehicle maintenance and repairs
    • Inform Service Advisors of vehicle maintenance/repair requirements and assist in the development of an effective customer consultation
    • Inform Tower/Dispatch when repairs are finished and ensure that repair stories are complete, well written and include a properly documented complaint, cause and correction story
    • Check and verify parts before installation
    • Help mentor junior apprentices and coach others to be the best in the field

    The ideal candidate will have:

    • A valid driver’s license with a good driving record
    • In depth knowledge of and background in technical diagnosis and repair as well as electrical systems
    • A/C experience as an asset

    You will also:

    • Have great communication skills, written and verbal
    • Face challenges with a can-do attitude
    • Have pride in your work and attention to detail
    • Enjoy a busy but well-structured workshop environment
    • Have strong organizational and prioritization skill with the ability to multi-task
    • Be self-motivated with initiative and work unsupervised

    If you feel, or know someone who is qualified, please apply with a cover letter and resume.We thank all those that apply, however only those who meet our requirements will be contacted.

  • Auto Body Technicians - Crown Honda on McPhillips

    Crown Honda on McPhillips is looking for a Auto Body Technicians to join our team and take their career to the next level in a progressive company with state of the art facilities!

    Candidates should be ambitions, team-oriented with leadership qualities, ready to enter a progressive production style that is unmatched by our competitors, allowing for great earning opportunities where technicians participate throughout the repair process as a team.

    Previous experience and education is desirable, from entry-level to Red Seal certification, as well, a valid driver’s licence. You will be a mature and responsible individual who is interested in a career opportunity.

    If you feel, or know someone who is qualified, please apply with a resume. We thank all those that apply, however only those who meet our requirements will be contacted.

  • Finance and Insurance Advisor - Dilawri's CROWN Auto Group

    Dilawri’s CROWN Auto Group, one of Canada’s Best Managed Companies and Aon Hewitt’s Best Employer, is a family owned organization that believes in strong quality, integrity, and teamwork, with a great opportunity for an Automotive Financial and Insurance Advisor.

    If you a responsible and mature individual who enjoys working in a fast paced environment under tight deadlines and seeking an opportunity to begin your career in finance within the automotive industry, then Dilawri’s CROWN Auto Group is looking to add you to the team!

    The Role:

    • Embrace “Team beats with one heart” philosophy.
    • Secure Financing for sold vehicles
    • Offer/Sell after sales products such as Insurance, Protection packages and Extended Service Plans.
    • Ensure all contracts from F&I department are funded
    • Prepare cheque requisitions for lien/lease payoffs
    • Close out deal files
    • At every month end, ensure monthly Remittances are done in a timely manner
    • Update monthly tracking board
    • Perform bank runs, P.O’s, Deposit receipts and follow-up phone calls
    • Pull Customer Deposit reports
    • Pull contracts in transit daily to insure all deals are funded

    Skill and Effort:

    • Excellent organization and multi-tasking expertise
    • Solid time management and decision making capabilities
    • Strong concentration abilities and attention to detail
    • Effective listening and communication skills
    • Numerical aptitude

    The Ideal Candidate:

    • Past experience or desire to learn financial accounting systems
    • High school diploma or relevant education to accounting or finance
    • Previous experience as an Automotive Sales Person is a must.
    • Experience in working in the F&I Preferred
    • Intelligent, responsible, punctual and committed to the position
    • Seeking to begin a finance career with the possibility of advancement
    • Computer literate, comfortable using new programs
    • Microsoft Office experience

    If you feel, or know someone who is qualified, please apply with a cover letter and resume. We thank all those that apply, however only those who meet our requirements will be contacted.

  • Paint Prepper or Apprentice Auto Body Technician - WAM Collision Centre

    At Dilawri’s Crown Auto Group, we know service excellence is built on our employees. We recognize that you are a unique individual and understand you value benefits and rewards that provide flexibility, choice and control. Dilawri’s Crown Auto Group offers health benefits such as medical, dental and vision, online and classroom training to help develop your skills, employee discounts, and much more!

    We’re looking for a Paint Prepper or Auto Body Technician to join our team at WAM Collision in the Waverly Automall and take your career to the next level in a progressive company with state of the art facilities!

    As part of Dilawri’s Crown Auto Group you will:

    • Enjoy working in our modern and efficient workshop
    • Work within our Nissan, Honda, Mazda, Toyota, and Acura Brands to name a few
    • Gain factory training and in-house career development
    • Join a respected family company
    • Have the opportunity to earn a great living and grow your career

    The Role:

    • Operates and uses all body shop equipment correctly and safely
    • Maintains tools and ensures that equipment is clean and in good functional condition
    • Sees to the cleanliness of the work space
    • Maintains all personal protective equipment required for health and safety reasons, and wears it, including a respirator, according to the manufacturer’s recommendations
    • Complies with all laws, regulations and bylaws regarding paints, thinners and other hazardous materials.
    • Works with the other employees to repair and prepare vehicles
    • Assists team members in accomplishing goals

    The ideal candidate will have:

    • Automotive aptitude
    • Experience with auto body repair and familiarity with paint and paint processes
    • Education in the field of auto body

    You will also:

    • Have great communication skills, written and verbal
    • Face challenges with a can-do attitude
    • Have pride in your work and attention to detail
    • Enjoy a busy but well-structured workshop environment
    • Have strong organizational and prioritization skill with the ability to multi-task
    • Be self-motivated with initiative and work unsupervised
    • Be punctual and mature

    If you feel, or know someone who is qualified, please apply with a cover letter and resume. We thank all those that apply, however only those who meet our requirements will be contacted